77jy Privacy Policy
Your personal information is completely safe at 77jy. This page clearly describes how we collect, store, and use your data.
Introduction and Scope
This Privacy Policy ("Policy") applies to all services, websites, and applications of the 77jy platform. Please read it carefully. By using the platform, you are considered to have agreed to the terms of this Policy.
77jy is a trusted online gaming and betting platform dedicated to providing users in Bangladesh with a safe and enjoyable gaming experience. We believe that protecting your personal privacy is a fundamental responsibility. That is why we follow the highest security standards in the industry and use SSL encryption technology to keep your information secure.
The words "we", "our", and "77jy" in this Policy refer to the entity that operates the 77jy platform. "You", "user", or "member" refers to any person who visits our website or creates an account.
What Information We Collect
We collect only the information that is necessary to provide our services. Details are described below.
Personal Identity Information
Information you provide at the time of account registration:
- Full name and date of birth
- Email address
- Mobile number (for verification)
- Residential address
- National ID card or passport details (for age verification)
Financial Information
Information required for processing transactions:
- bKash, Nagad, or Rocket account number
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction time, amount, and method
Gaming Activity
Information related to your activity on our platform:
- Game play history and results
- Betting patterns and preferences
- Bonus and promotional offer usage
- Session duration and frequency
Technical Information
Device and connection information collected automatically:
- IP address and device identifier
- Browser type and operating system
- Cookies and session data
- Site navigation and click patterns
How We Use Your Information
1 Account Management and Verification
We use your registration information to create and manage your account. Age verification (21+ years) and identity confirmation are part of our responsible gaming policy. This process also helps ensure account security.
2 Transaction Processing
Financial information is used to complete deposits (minimum ৳200) and withdrawals (minimum ৳800). Transactions via bKash, Nagad, Rocket, or bank transfer are generally completed within 5 to 30 minutes.
3 Customer Service and Support
Our 24/7 live chat support team can assist you in Bengali. Your information may be used to contact you and resolve issues. Communication history helps us improve our service quality.
4 Promotional Offers and Bonuses
We analyze your gaming preferences to provide relevant offers and bonuses. For example, a 200% first deposit bonus (up to ৳20,000, with a 25x wagering requirement) is available for eligible members. You can opt out of marketing communications.
5 Security and Fraud Prevention
We monitor technical information and transaction patterns to detect and prevent suspicious activity. This is essential for protecting your account and funds. All data transmissions are secured using SSL encryption technology.
6 Responsible Gaming
By analyzing gaming activity data, we can identify problematic gaming behavior and provide the necessary support. This is part of our responsible gaming commitment.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on the 77jy website and to operate our services correctly. Cookies are small text files stored on your device.
Essential Cookies
Essential for login sessions and security. These cannot be disabled.
Analytics Cookies
Used to understand site usage patterns. Help improve service quality.
Functionality Cookies
Used to remember your preferences and language settings.
Security Cookies
Used for fraud detection and account protection.
You can control cookies by changing your browser settings. However, disabling essential cookies may cause some features of the platform to not work correctly.
Sharing Information with Third Parties
Important: 77jy never sells your personal information to third parties. Information is shared only when necessary for operating the service.
Service Provider Partners
Limited information may be shared in the following areas to operate our platform:
- Payment processing providers (bKash, Nagad, Rocket, banks) — to complete transactions
- Identity verification services — to comply with KYC requirements
- Technology services — for server hosting and security
- Game software providers — to ensure service quality
These partners are bound by contractual confidentiality obligations and may only use the information provided for the specified purpose.
Legal Obligations
Information may be disclosed due to legal obligations in the following circumstances:
- As part of a court order or legal process
- At the request of a regulatory authority
- To comply with anti-money laundering (AML) policies
- In the case of fraud investigations
Data Retention and Security
Security Measures
77jy follows industry best practices to protect your information:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption
- Firewall Protection: Advanced network security measures
- Access Control: Only limited and authorized staff have access to data
- Regular Security Audits: To identify and address vulnerabilities
- Password Hashing: Passwords are never stored in plain text
- Two-Factor Authentication: An additional layer of security for your account
Data Retention Period
We do not retain data longer than necessary:
- Active account data: until the account is closed
- Transaction records: as required by law
- Inactive account data: for a limited time after the last activity
- Support communications: for a reasonable time after the issue is resolved
In the event of a data breach, we will notify you and the relevant authorities in a timely manner as required by law.
Your Rights as a User
As a 77jy user, you have the following rights over your personal information.
Right to Access
You can request a copy of the personal information we hold about you at any time.
Right to Rectification
If your information is incorrect, you can request a correction. We will update it in a timely manner.
Right to Erasure
In certain circumstances you can request the deletion of your data, unless it is required to be retained for legal reasons.
Right to Object to Processing
You can object to the use of your information for marketing purposes and opt out of marketing communications.
Right to Data Portability
You can request your information in a portable format that can be transferred to another service.
Right to Restrict Processing
In certain circumstances you can ask for the processing of your data to be restricted.
To exercise these rights, contact us via our 24/7 live chat or email. We will respond to your request within a reasonable time.
Protection of Minors
21+ Age Policy
77jy strictly provides services only to individuals aged 21 years or older. We do not intentionally collect any information from individuals under the age of 21 and do not permit them to open an account.
Age verification is mandatory during the registration process. If we become aware that a minor has created an account, we will immediately close that account and delete all their information.
If a family member believes their minor child is using our platform, please contact our support team immediately.
Changes to This Policy
77jy reserves the right to update this Privacy Policy in response to changes in its business operations, technology, or legal requirements.
For significant changes, we will notify you in the following ways:
- By updating the date on this page
- By sending a notice to your registered email address
- Through a site-wide notification on the platform
If you continue to use the platform after the changes, you will be considered to have agreed to the updated policy. It is therefore recommended that you review this page periodically.
Privacy-Related Contact
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us through the following:
After receiving a privacy-related request, we will try to respond as quickly as possible. For complex requests, it may take a little more time, and in such cases we will keep you updated on the progress.