77jy Terms and Conditions

General Terms and Introduction

These terms and conditions ("Terms") form a legally binding agreement between the 77jy platform and its users ("you" or "member"). 77jy is an online gaming and betting platform that provides services to users in Bangladesh.

These Terms apply to the 77jy website, mobile application, and all related services. If you do not understand any section or have any questions, please contact our 24/7 live chat support.

Application of Terms

These Terms apply equally to all games, bonus offers, payment-related activities, and customer service on 77jy. 77jy reserves the right to change these Terms at any time, and continued use of the platform after any change will be considered acceptance of the updated Terms.

Account Registration and Eligibility

The following eligibility requirements must be met to open an account on 77jy:

• You must be at least 21 years of age.
• You must provide valid personal information — providing false information will result in account cancellation.
• Each person may operate only one account. Creating multiple accounts is strictly prohibited.
• It is your responsibility to keep your account password and login details completely confidential.
• Transferring or selling your account is strictly prohibited.

Identity Verification (KYC)

77jy may request identity verification documents at any time in the interest of security and fraud prevention. Copies of a national ID card, passport, or other government-approved identification may be required. Withdrawals may be delayed until verification is complete.

Age Restrictions and Adult Gaming

The 77jy platform is intended for adults aged 21 and above only. Minors are strictly prohibited from creating accounts or participating in any gaming activity.

If any user operates an account on behalf of a minor, their account will be immediately cancelled and all deposited and won funds may be forfeited. 77jy requests that all guardians keep their devices and account information secure.

Deposit and Withdrawal Policy

The following rules apply to financial transactions on 77jy:

Deposit Terms

• Minimum deposit amount: ৳200 (by any method).
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• You must use a payment account registered in your own name when making a deposit.
• Deposits from third-party accounts are not accepted and may result in account cancellation.

Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally processed within 5 to 30 minutes.
• Withdrawal requests will only be sent to the payment method used for the original deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• Bonus funds from a deposit are not withdrawable until the bonus wagering requirements have been met.

77jy reserves the right to hold any withdrawal request pending verification if a fraudulent transaction is suspected.

Bonus and Promotion Terms

77jy offers various bonuses and promotional offers. These bonuses are subject to specific conditions:

Welcome Bonus

• 200% bonus on the first deposit, up to a maximum of ৳20,000.
• Before withdrawing bonus funds, the total combined amount of the original deposit and bonus must be wagered 25 times (25x).
• After claiming a bonus, the wagering requirement must be completed within a specified time period.
• The welcome bonus cannot be claimed more than once by the same person, the same device, or the same payment method.

General Bonus Rules

• Each bonus offer has its own terms, which are stated on the offer page.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after wagering is complete.
• 77jy reserves the right to modify, suspend, or cancel any bonus offer.
• If bonus abuse is found, the account may be cancelled.

VIP Program

The 77jy VIP program has three tiers: the Bronze tier offers up to 0.5% weekly cashback, the Silver tier offers up to 1.0% weekly cashback, and the Gold tier offers up to 1.5% weekly cashback. You can advance to a higher tier through regular active play.

Gaming Rules and Fair Play Policy

77jy is committed to ensuring a fair and transparent gaming environment. The following rules apply to all gaming activities:

• All games are sourced from accredited game providers and operated by verified random number generator (RNG) technology.
• If a technical fault affects the outcome of a game, the relevant round will be considered void.
• Interfering with gaming software or using any automated system is strictly prohibited.
• 77jy will not be held liable for disconnections caused by technical issues.
• Gaming decisions are final and will be verified by system logs.

Special Sports Betting Rules

Specific rules apply to each event for betting on cricket, football, and other sports events. In the event of a match cancellation or special circumstances, decisions regarding bet settlement remain at the discretion of 77jy.

Prohibited Activities and Code of Conduct

The following activities are strictly prohibited on the 77jy platform:

• Creating multiple accounts to claim bonuses or other advantages.
• Using the platform for money laundering or transactions involving illegal funds.
• Intentionally exploiting bugs or vulnerabilities in the gaming software.
• Stealing another user's account information or gaining unauthorised access.
• Using bots, scripts, or other automated programs.
• Misconduct or harassment towards platform staff.
• Conducting transactions using a third-party payment account.
• Fraudulent activity or providing false information.

If any of the above prohibited activities are engaged in, 77jy may immediately cancel the account, forfeit all balances, and take legal action if necessary.

Account Suspension, Closure, and Recovery

77jy reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• If there is suspicion or evidence of a breach of the Terms.
• Failure to complete identity verification or provision of false information.
• If a security risk or suspicious activity is detected.
• If the user themselves requests account closure.
• A self-exclusion request under the responsible gaming policy.

Balance After Account Closure

If an account is closed due to a breach of the Terms, the balance may be forfeited. In the case of voluntary account closure, eligible balances will be returned, however bonuses for which wagering requirements have not been met will be forfeited.

Responsible Gaming Policy

77jy cares deeply about the mental and financial wellbeing of its users. We place the highest importance on responsible gaming.

• Users can set their own daily, weekly, or monthly deposit limits.
• Through the self-exclusion feature, it is possible to take a break from your account for a set period of time.
• If you notice signs of gaming addiction, please contact live chat immediately.
• Gaming is always for entertainment — it should not be considered a source of income.

For more detailed information on responsible gaming, please visit our Responsible Gaming page.

Privacy and Personal Data Protection

77jy gives the highest priority to the protection of users' personal information.

• All personal and financial information is secured through SSL encryption technology.
• Your information will not be sold to or transferred to any third party without authorisation.
• Information may be used to a limited extent for the purpose of service improvement and security.
• Information may be shared with relevant authorities in response to legal obligations.

Read our Privacy Policy page for full details about our privacy policy.

Dispute Resolution Process

In case of any dispute or complaint, follow the process below:

• First, report the issue directly through 24/7 live chat.
• If the issue is not resolved via live chat, write to us in detail at [email protected].
• An initial response will be provided within 72 hours of submitting a complaint.
• In disputes regarding gaming results, server logs will be considered as final evidence.

In resolving disputes, 77jy's decision will be considered final. However, users may always exercise their legal rights.

Changes to Terms and Their Effect

77jy reserves the right to change, amend, or update these terms and conditions at any time.

• Users will be notified at their registered email address before any important changes take effect.
• Continued use of the platform after changes will be considered acceptance of the new terms and conditions.
• If any part of these terms becomes unenforceable, the remaining parts will remain fully in effect.
• These terms and conditions are written in Bengali and the Bengali version will be considered final.

For any questions about these terms and conditions, contact us via our 24/7 live chat support or by email at [email protected]. 77jy is always committed to providing its users with the best service.